Clinical Lead Therapist: Surrey

We are recruiting a dedicated, dynamic and effective HCPC-registered Clinical Lead Physiotherapist to provide inspiring and effective leadership of the clinical team, working alongside the Practice Manager and Group Clinical and Commercial Directors, to enable the Practice to provide high-quality clinical services and operational standards, excellent patient care and to meet its planned objectives in a profitable, efficient, safe and enjoyable working environment.

Key Benefits Include:

• Mentorship and support from Clinical Directors.
• Professional development and training opportunities for yourself and for your team.
• Collaborating with and supporting a team of more than 10 passionate professionals.
• Working in the beautiful Surrey Hills.
• Flexible working including from home.

Having recently joined the Atlas Health Group, our company structure and values mean that you will need to be an excellent communicator, organiser, team manager and mentor. You’ll be accountable for maintaining clinical standards; ensuring performance of clinical services and ensuring clinical compliance, safety and risk management. You’ll work closely with the group Clinical and Commercial Directors to develop, implement and evaluate physiotherapy services or lead clinical service development projects.

In addition to leading and managing the clinical team, you’ll also be responsible for own clinical caseload of complex patients, with opportunities to further specialise your skills or clinical interest.

Main responsibilities:

Clinical Practice

Manage a complex caseload of varying clinical presentations, completing skilled, specialised Physiotherapy assessments with the implementation of safe interventions underpinned by a high degree of specialist knowledge, clinical reasoning and evaluation, which promote independence, and return the patient to full levels of activity.

Risk assess, plan, implement and lead individual and or group Physiotherapy sessions and rehabilitation activities, effectively and safely in a range of environments including clinic room, gymnasium, sports halls, astro-turf pitches.

Communicate effectively and appropriately with staff; contractors; customers; referrers; patients; relatives; carers; legal guardians; and any other relevant professionals in a timely manner using appropriate media such as e-mail, telephone, written and face to face contact.

To maintain accurate, evaluative and confidential clinical records, including comprehensive assessment, progress and discharge reports to referrers and legal reports where required

To continually strive to learn and improve as a practitioner and clinical leader, whilst always working within your scope of professional practice

Be committed to your own professional development, including engaging in quarterly performance reviews with the Clinical Director, undertaking relevant leadership Training and maintenance of your own CPD portfolio.

Clinical Leadership

To be responsible for ensuring that quality standards and effectiveness of client care are continually monitored, maintained and improved, evaluating treatment outcomes and KPIs and amending practise as appropriate.

Maintaining a good working knowledge of national and local standards, such as the professional guidelines and standards of the HCPC and CSP.

Analysis and audit of service provision with Clinical and Commercial Directors; patient feedback; risk assessment management; information governance management.

Work with Clinical and Commercial Directors, Practice Manager and support staff to develop, implement and evaluate physiotherapy services or lead clinical service development projects.

Promote and encourage curiosity and a proactive learning environment via monitoring and oversight of practice CPD and training program; regular problem patient and reflection sessions; periodic supervision; six-monthly appraisals, training schedule and quarterly reviews; guided online learning and external courses.

Supervision and mentorship of clinical staff development according to their individual needs, role and goals. Advise staff on complex case management, and present at team CPD events.

To be commercially aware and responsible, maintaining a clinical diary utilisation of between 70-80%; cross-referring when appropriate,  ensuring patients are aware of appropriate services and clinical equipment etc that would enhance their recovery or maintenance.

Take an active approach to promoting the Clinic in all its differing activities, events, promotions and social media activities, to boost clinic awareness.

Clinical Management:

Develop, maintain and lead a highly motivated, focussed and happy team.

In conjunction with the Practice Manager, effectively manage all employee and contractor relations to minimise operational disruption and ensure consistent level of service. To include recruitment, references, DBS checks, induction, contracts, compliance; clinic rota planning and diary optimisation; leave requests; appraisals; payroll; discipline, grievance and any other HR or performance issues in line with Company policy and in liaison with HR advisor or group Directors.

Assist with the development of systems, processes, clinical KPIs and service improvements to provide high-quality clinical and operational standards, excellent patient care and to meet the businesses planned objectives profitably, efficiently, safely and enjoyably.

Liaise with the group Clinical and Commercial Directors to effectively communicate clinical strategy, goals and performance targets to all staff.

Support Practice Manager with daily and monthly reporting, statistical analysis and clinic planning.

Assist the Practice Manager in maintaining full compliance with all legislative and governance requirements eg health and safety, clinical governance, and company policy including designation as the appointed Clinical Health and Safety Officer with accountability for assessment, implementation and outcomes.

Develop and maintain third party relationships to maximise business opportunities and to promote the practice brand. Liaise with patients, contractors, suppliers, insurance companies, referrers and service providers, resolving all issues or complaints in an effective, professional and timely manner in line with Company policy.

Oversight of planning, implementation and management of student placements, supervisors and timetabling.

Ensure confidentiality at all times, only releasing confidential information obtained during the course of employment to those acting in an official capacity in accordance with the provisions of the Data Protection Act, GDPR and its amendments

Carry out any other duties which fall within the broad spirit, scope and purpose of this job description and which are commensurate with the post.

Competencies

• A proven track record of effective clinical supervision, appraisal or team management.

• Organised and efficient. Able to prioritise and delegate when required.

• Excellent verbal and written communication and presentation skills.

• Decision maker, completer-finisher and ability to effectively manage and resolve unexpected issues across patient services, HR, infrastructure, health and safety etc.

• Proactive team motivator and influencer.

• Competent, confident and problem-solving IT skills in Microsoft Windows, Word, Excel, and clinical software, such as TM3.

Employment Terms

• Full-time or part-time role possible.

• Competitive salary package dependant on experience and responsibilities.

• Flexible working hours required including some evening and or weekend work or events attendance.

• You may need to be able to travel between clinic sites for meetings, training and clinical work and attend periodic meetings with the Group Directors.

Accountable to:        Atlas Health Group Directors.

Hours:                       Full-time or part-time role possible.